Deep clean your kitchen and home without chemicals using this powerful high-pressure steam cleaner. The 2500W motor generates high-temperature steam that blasts through grease, grime, mould, and bacteria on any surface.
- Rated power: 2500W
- Voltage: 110V / 220V
- Capacity: 901ml+
- 5-speed temperature adjustment
- Available in: Black, White
- Includes: Extended spray bar, large brush, small brush, wire brush, cotton cloth, glass brush, curved nozzle
One machine for your entire home — tiles, grout, ovens, windows, and more.
Package includes: 1 × Steam cleaner + full accessory set
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order has been placed, and a second email with your tracking number once it has shipped.
Estimated Delivery Times
We ship internationally from our fulfillment partners. Estimated delivery times after dispatch:
- Canada: 7–20 business days
- United States: 7–20 business days
- Other countries: 10–30 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods.
Order Tracking
Once your order ships, you will receive a tracking number by email. You can use this number to track your package through our Track Your Order page.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Questions?
If you have any questions about your shipment, please contact us at nelvetsupply@gmail.com and we will respond within 24 hours.
Our Return Policy
We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging.
How to Start a Return
To initiate a return, please contact us at nelvetsupply@gmail.com with your order number and reason for return. We will respond within 24 hours with instructions.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.
Non-Returnable Items
The following items are not eligible for return:
- Items that have been used, damaged, or altered
- Items returned without original packaging
- Items returned after the 30-day window
Damaged or Incorrect Orders
If you received a damaged or incorrect item, please contact us within 7 days of delivery at nelvetsupply@gmail.com with a photo of the item and your order number. We will make it right.
Questions?
Contact us at nelvetsupply@gmail.com and we will get back to you within 24 hours.





